HayaExotic.com (“we”, “us”, or “our”) has a responsibility to safeguard your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. 

 Information We Collect 

• Personal information (name, email, phone, address) when you register, order, or get in touch with us. 

• Browse information (IP address, device type, browser type, cookies) for website performance and optimization. 

• Transact data for order processing and payment protection. 

• Communication history from enquiry, review, or feedback form submissions.
  Use of Your Data 

We use your data to:   

• Process and ship your orders. 

• Answer your questions and offer support. 

• Personalize your online experience. 

• Notify you of updates, promotions, and new products (with your consent). 

• Meet legal and regulatory obligations in the UAE. 

Data Protection & Security 

We protect your information by encrypting, secure servers, and access controls. We regularly review our security measures. 

Sharing Information: 

• We don’t sell or share your information with third parties except: 

• To fulfill orders (to payment processors and shipping providers). 

• As required by UAE authorities or law.
  Cookies 

We employ cookies for an improved, personalized surfing experience. Cookie preferences may be managed through your browser settings. 

Data Retention 

Your data is kept safely and only for as long as needed for purchase completion, support, compliance with laws, or as local laws dictate. 

Your Rights 

You have a right to: 

• Obtain access to and view your personal information. 

• Request your data to be updated or corrected if it is not accurate. 

• Request that your data be erased. 

• Withdraw consent for promotional communication. 

• Complain to the UAE Data Office if you think your rights are being violated. 

 International Data Transfers 

If we send your information outside of the UAE, we will make sure to keep it safe under laws on data protection.

Changes to This Policy 

This policy could change to account for changes to the law or way we work. Visit this page frequently for changes. Contact Us 

For data requests or privacy issues, mail us at: 

Email: hayaexoticmt@gmail.com

Address: HAYA EXOTIC MATERIAL TRADING – FZCO
License Number 65641
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates